ClientTrack: Workforce
The Workforce Investment Act of 1998 (WIA), along with state level employment agency reorganizations, has consolidated a number of individual and family assistance programs (TANF, Food Stamps, etc.) in recent years, requiring a focus on the employment plan as the key service responsibility. With this consolidation, case managers involved with WIA programs bear increased workloads in the face of limited revenue growth as well as more complex and time-critical issues to assist individuals and dependent children as never before.
ClientTrack Solution: Configurable. Collaborative. Comprehensive.
ClientTrack handles this complexity with a sophisticated, comprehensive, easy-to-use solution that enables participating agencies to efficiently and accurately assess education levels and job skills, as well as to assign education, training, and supportive services and track progress among program participants.
ClientTrack enables state and county workforce services agencies to manage the endless and complex issues involved in WIA implementation. For example, an income, education and skills assessment module helps determine baseline levels of need, and assigns goals for improvement. Reports that summarize service outcomes from a range of perspectives such as funding source, intake demographics and services provided are automatically generated, greatly reducing the hassle and dramatically boosting accountability to agency managers, elected officials and federal program managers.
The standard features included in ClientTrack allow organizations to provide vocational training, career counseling, job search and placement services to improve the standard of living for individuals and families within their communities. The reporting capabilities in ClientTrack WIA help ensure continued Workforce Investment Act funding by satisfying government requirements.
ClientTrack features include:
- Client and family member intake processing
- Education and job skills assessments
- WIA application, enrollment, activities, exits, follow-up, and reports
- Program eligibility determination
- Employer tracking and referrals
- Job order listings
ClientTrack Results: Giving You the Power to be Compassionate
Attuned to the challenges of WIA implementation, ClientTrack empowers workforce services employees, along with state and county administrators, to share information in order to provide effective and timely service to clients.
