ClientTrack: HIV/AIDS
After more than a decade in decline, the number of reported cases of AIDS has started to rise during the past several years. As a result, HIV/AIDS agencies are experiencing an upturn in admissions that are straining already challenged resources. Because the disease affects people who live with HIV/AIDS in so many different ways, the caring agencies that serve individuals and their families affected by this devastating disease must adopt a comprehensive, integrated perspective of client care to achieve their missions. While patient identity security, health assessments, housing management, and referrals are among the operational and logistical challenges, executive directors are often faced with the complex and diverse reporting requirements of local, state, and federal programs.
ClientTrack Solution: Configurable. Collaborative. Comprehensive.
ClientTrack enables agencies to serve those living with HIV/AIDS by managing confidential and secure services, referrals, scheduling, prescription tracking, housing, and reporting. Taking into account the needs and privacy concerns of those living with HIV/AIDS, ClientTrack was created to help manage the complex health and life issues common to people who are HIV-positive, or who suffer from full-blown Acquired Immune Deficiency Syndrome (AIDS).
Configured intake forms and multi-level data security protocols are the heart of the solution. As a solution that can be used by multiple agencies, data sharing between organizations follows security protocols to using codes to identify clients in order to keep identities secure. With an HIV/AIDS client, healthcare is an issue that never goes away and, thus, seems to drive almost every aspect of a person’s life. ClientTrack responds by assisting with the following tasks:
- Client and family member intake processing, including anonymous client data entry
- Housing services
- HIV/AIDS medical assessments
- Prescription and medication tracking
- Tracking program enrollments and outcomes
- Tracking goals and action plans
ClientTrack Results: Giving You the Power to be Compassionate
ClientTrack frees administrators and staff to provide fast, effective, and compassionate service to clients who are dealing with the consequences of living with HIV/AIDS.
