ClientTrack: Common Case Management

Case managers confront complex challenges on a daily basis, because they work face-to-face with the people who depend on them. These professionals are required to follow and manage individuals through complex webs of social service organizations and collaborative community service systems. They have to be concerned with care, confidentiality and accurate reporting.

ClientTrack Solution: Configurable. Collaborative. Comprehensive.

ClientTrack is the sophisticated, comprehensive solution that enables case managers to serve their clients effectively, while collecting data accurately and efficiently, especially for the complex reporting requirements of local, state, and federal programs. ClientTrack also assists with the following tasks:

  • Client and family member Intake
  • Needs assessment
  • Planning goals and tracking outcomes
  • Managing referrals
  • Delivering services
  • Scheduling (integrates with MS Outlook)
  • Case notes
  • Managing grant reports

As a multi-agency solution, ClientTrack promotes collaboration and strengthens partnerships within the community by allowing independent case managers to share information in a format that is flexible, secure, and easy to use.

ClientTrack Results: Giving You the Power to be Compassionate

With the tools of ClientTrack at your disposal, case managers can be free to do what they were hired to do: provide effective, compassionate service to clients.

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ClientTrack Platform

Download Common Case Management Brochure (PDF)

"DSI goes above and beyond!"

“CT accepts a lot more data and tracks more info on clients.  It forces immediate client data entry for case workers and can track clients better, name, address and date of birth. With more modifications as we go it should be better data for repeat services.  DSI staff have gone above and beyond expectations setting up and explaining things, training, during one communication breakdown they bent over backwards to help.  I have absolutely not one negative thing to say about DSI since we have dealt with them.  They have shown absolutely 100 % dedication to what we need to get done with their system.  I researched these products a lot and there is nothing out there that can touch it.”

Thomas E. Bonnington:
Community Services Director, North Columbia Community Action Council